Double Cup
SHIPPING POLICY
Review order processing, same-day fulfillment timing, address accuracy, carriers, and support details before placing your order.
DOUBLE CUP™ has partnered with a 3PL fulfillment center to process, pack, and ship customer orders quickly and reliably.
Orders placed before 2 PM PST will be shipped the same day. Orders placed after 2 PM PST will be shipped the next day.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information.
Standard shipping
- DOUBLE CUP™ currently offers standard shipping within the United States
- Estimated delivery time after shipment is 2 to 4 business days
- Delivery estimates begin once the order has shipped, not when the order is placed
- Shipping timelines may vary during holidays, high-volume launches, severe weather, or carrier delays
Shipping carriers
- USPS
- UPS
- FedEx
- DHL
- Other verified delivery partners
Carrier selection may vary depending on destination and order size.
Shipping confirmation emails are sent once tracking has been generated and the order has entered the fulfillment process.
We are unable to make address changes once your order is placed. Please review your shipping information carefully before completing checkout.
Address accuracy
- Customers are responsible for providing accurate shipping information at checkout
- DOUBLE CUP™ cannot update or change shipping addresses after an order is placed
- DOUBLE CUP™ is not responsible for delays or delivery issues caused by incorrect addresses
- DOUBLE CUP™ is not responsible for delays or delivery issues caused by incomplete shipping information
- DOUBLE CUP™ is not responsible for delays or delivery issues caused by failed delivery attempts
- DOUBLE CUP™ is not responsible for delays or delivery issues caused by carrier forwarding issues
If a package is returned due to address issues, additional shipping fees may apply for reshipment.
Once an order has been transferred to the shipping carrier, delivery timelines are subject to the carrier’s operations and handling.
If your package is significantly delayed or marked as delivered but cannot be located, please contact our support team so we can assist you.
For shipping questions or support, contact support@getdoublecup.com or visit www.getdoublecup.com.